• DCM is your experienced partner,
    trusted to deliver in moments of truth.

FAQ

Most Popular Questions

Fees

Withdrawals

General

Getting Started

Investments

Security

Most Popular Questions


We're an investment company that puts people first. Our mission is to build a new kind of investment company: one that uses science and data to help all investors, large and small, invest better. We're a company that treasures innovation and values beautiful design; one which values simplicity and whose team thrives on the opportunities created by technology. We are a company that creates transparency and acts in the best interest of investors.


A friendly DCM team member is here for you via:

- Phone: Call us at +971 4 453 2632. Our team is available for you 24 hours a day, 7 days a week. Or click here to schedule a time to talk.
- Chat: Click on the Live Chat Support button in the upper right corner to chat with a live person
- Email: Contact our Support team at info@dcm-invest.com. Emails are returned within 24 hours.


We do NOT charge any annual fees, no management fee and decided to also waive the administration fee. The only fee embedded is the performance fee, which is based on the actual performance of the fund. We comply with a strict “no conflict of interest policy”, therefore we only charge a fee once you as an investor have already made a profit.

Please have a look at our fee section to find out what performance fee you will have to pay.


We're happy to send you a one-year historical back test showing how various portfolios performed. If you email us we'll get that right over to you. Just email info@dcm-invest.com, give us a call at +971 4 453 2632, or schedule a 15-minute investment consultation.


Our investment philosophy is to reduce risk while using ultra-low cost structure to forward 90%+ of the profits straight to our investors. We believe in creating broadly diversified portfolios with pre-arranged exit points to minimize any risk.

Questions? Call our direct line at +971 4 453 2632, or schedule a 15-minute investment consultation. Our team is available 24/7.


The performance fee is deducted straight from the monthly profit (between the 02nd and 03rd business day of each month)


We've found $25,000 is the lowest amount for us to zero in on the right allocation and effectively manage your account for you. For our sophisticated investors, companies and HNWI’s we offer the DCM Elite Fund which starts at $500,000.


Withdrawals are possible, even with short notice. Depending on how long you have been a customer with DCM, we offer withdrawals after 30, 60 or 90 days.

If you need a specific answer for your case, please contact one of our Investment Managers or use the chat.

Our Team is available 24/7.


You can easily cancel at any time for any reason. Just call our direct Support line at +971 4 453 2632 or contact your Investment Manager. There are no penalties for closing your account.


Fees


We only charge a performance fee based on the actual return on your investment. Of course we only charge a performance fee if the trading month has finished with a positive return. Should the trading month end with a negative result, we do NOT charge anything!


There are two managed investment vehicles, DCM Pro and DCM Elite. The only difference between both of them is the investment duration and the performance fee (which will effect your overall return).

Please find below the official fee table for DCM Pro and DCM Elite.


Withdrawals


In general you can close your account at any given time. However, there might be a waiting period up to 90 days depending on the of withdrawal. After the minimum investment period is over you may make a withdrawal request and receive the funds within 3-4 banking days.


Of course! The profits are paid out monthly and if you like, you can withdraw those and opt-in for compounding, which can further increase your level of return.

Should you have questions about details regarding the compounding function, please contact your Investment Manager, use our 24/7 chat or send an email to info@dcm-invest.com


We understand that everyone can experience difficult times, where money is needed and a quick solution needs to be at hand. W introduced an emergency withdrawal option in October 2014 and ever since helped a few of our clients to overcome these times by offering a “case-by-case withdrawal allowance”.

Please contact your Investment Manager for more details, contact our customer service center or use our 24/7 chat. We are more than happy to discuss this with you.


General


We're an investment company that puts people first. Our mission is to build a new kind of investment company: one that uses science and data to help all investors, large and small, invest better. We're a company that treasures innovation and values beautiful design; one which values simplicity and whose team thrives on the opportunities created by technology. We are a company that creates transparency and acts in the best interest of investors.


We don't charge commission, transaction or trade fees. The funds we buy and rebalance with also don't have trading commissions. Furthermore we do not charge any admin or management fee.


You can easily link your checking or savings account for withdrawals and deposits. A bank transfer is setup within minutes and the charges from your bank are on us!


When you sign up for a DCM Managed Account, our investment professionals will do an initial analysis of your portfolio to make sure that we are being tax efficient with our strategy before starting the trade.

One of our management objectives is tax efficiency and there is a reason for our company to be located in a 0% income, 0% capital gain and 0% corporate tax country.

We recommend speaking to one of our tax professionals, of course free of charge!


Getting Started


We do NOT charge any annual fees, no management fee and decided to also waive the administration fee. The only fee embedded is the performance fee, which is based on the actual performance of the fund. We comply with a strict “no conflict of interest policy”, therefore we only charge a fee once you as an investor have already made a profit.

Please have a look at our fee section to find out what performance fee you will have to pay.


DCM exclusively invests into three fields.
The performance fee is deducted straight from the monthly profit (between the 02nd and 03rd business day of each month)


DCM has partnered with the most trusted and popular banks and brokeragesin the world:

HSBC
Noor Bank
Barclyas
Mashreq Bank
Standard Chartered

Your funds are segregated in your own account and do not get mixed up with own funds from DCM. Even in the unlikely event of DCM going through financial difficulties, your money is safe!


Investments


DCM exclusively invests into three fields.
a. Corporate Bonds
Bonds issued by top rated companies such as banks, insurances and other reputable institutions.

b. Government Bonds
Bonds issued by top rated countries (Mainly Europe & Middle East)

c. Commodities
Gold, Silver and Copper. DCM has long-term contracts in place that enable us to trade these commodities with a slight discount.

For more information, please download our “How-does-it-work Infographic brochure”, Call our direct line at +971 4 453 2632, or schedule a 15-minute investment consultation. Our team is available 24/7.


Due to our position in the market, the relationship we entertain with banks and brokerages plus the contractual agreements with institutional exit-buyers, DCM is able to use the relatively small margins, offered in the bond and commodities market, to produce a mentionable ROI for our investors.

Bonds and Commodities are highly liquid and therefore match our investment criteria, which includes the golden rule “never trade anything that you can not get rid of within a heart beat”.


We do not put all eggs in one basket and understand that a healthy balance is required to protect our long-term goals. We have a very good risk spread, which enables us to go as far as giving you a capital guarantee.


We do not put all eggs in one basket and understand that a healthy balance is required to protect our long-term goals. We have a very good risk spread, which enables us to go as far as giving you a capital guarantee.


A team of very experienced traders, financial analysts and former investment bankers have the know-how to identify the right market opportunities, but above all have brought their network to DCM which enables the company to establish relationships with benefits that a normal investor can never experience.


Due to long-term contracts and a profound trading knowledge, our trading specialists have a very detailed projection of what our investors can expect in the future.

Our risk mitigation strategy is unique and finds no comparison in the market. We can identify all risk sources and can mitigate by putting contractual agreements in place with counter-parties who have the financial strength to keep commitments.


Yes!

As of May 1st 2016 all investors are allowed to compound their profits on a quarterly basis.


You are more than welcome to make a withdrawal request at anytime, however based on your contract with us you might have to wait 30, 60 or 90 days until the money is paid out.

We understand that liquidity is important to clients so we do offer an “emergency withdrawal option” which enables clients to withdraw funds before the completion of the trading cycle. In this case we usually charge a 5% exit fee.

Please ask your Investment Manager for detailed information, call one of our offices or simply use the chat right here on this page.


We currently open account for

Individuals
Joint Partners
Business Owners &
Corporations


Security


"Bank–level" security means we adhere to the same security encryption standards as your bank. We routinely run security audits to ensure we meet these standards at all times. On top of internal audits, VeriSign — one of the internet's leading online security firms — validates our security. We also physically protect the servers we store your information on. To access our servers, you would first have to bypass round–the–clock guards, then bypass doors with electronic lock systems. The servers themselves are locked behind protective cases and are monitored 24/7 by surveillance cameras. If someone were able to get past all that security and break into a server, they would then have to crack several layers of authentication and military grade 256-bit encryption to access any data.


Absolutely! There are no withdrawal fees involved and whenever your bank charges you to receive or send a wire transfer, we will be happy to cover them for you.


We are a licensed and regulated company and all figures listed on the homepage have been third party verified.

All investors have their own segregated account and we offer 100% capital security for the initial investment.

For additional information about our security measures and other risk related matters, including a brochure, please call +971 4 453 2632 or visit our chat.


We don't sell your contact information. Earning and maintaining your trust is our highest priority and there's no quicker way to lose that trust than by selling your information (as many free sites often do).


If you have more questions about our security, email us at info@dcm-invest.com or call our direct line at +971 4 453 2632. We'd be happy to talk with you more about our security practices and protocols.